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Privacy Notice Policy 

  Privacy Notice for Short‑Term Holiday Lettings

  • 1. Who We Are Hosting you LTD (“we”, “us”, “our”) operates short‑term holiday accommodation and holiday let management company in the UK.

Registered address: 9 Prospect Place, Bath
Email: info@hostingyou.co.uk
Telephone: 07930 155 759

  • 2. The Personal Data We Collect and process the following information when you make an enquiry, booking, or stay with us: Contact details (name, email address, phone number)Booking information (dates of stay, property booked, number of guests​

  • 3. Why We Collect Personal Data (Purposes of Processing) We use your personal data to: Manage enquiries and bookings Provide accommodation services Process payments and issue confirmations Meet insurance, safety, and legal obligations Manage property access and security Coordinate cleaning and maintenance Improve our website and services Comply with accounting and tax requirements Respond to complaints or disputes

  • 4. Lawful Bases for Processing Under UK GDPR, we rely on the following lawful bases: Contract – to process bookings and provide your stay Legal obligation – tax, safety, record‑keeping Legitimate interests – property security, fraud prevention, business administration Consent – for optional marketing communications and non‑essential cookies These bases reflect ICO guidance on lawful processing .

  • 5. Who We Share Your Data With We only share personal data when necessary: Payment processors (e.g., Stripe, PayPal) Booking platforms (e.g., Airbnb, Booking.com) Cleaning and maintenance contractors IT, hosting, and email service providers Insurance providers Law enforcement if required by law We do not sell your data.

  • 6. International Transfers If any service provider stores data outside the UK, we ensure appropriate safeguards are in place (e.g., adequacy decisions or standard contractual clauses).

  • 7. How Long We Keep Your Data We retain data only as long as necessary: Booking records: 7 years (legal and tax obligations) Enquiry emails: 12 months CCTV (if used): 30 days Marketing consent: until you unsubscribe Website analytics: per cookie policy Retention periods are required to be stated under ICO guidance .

  • 8. Your Rights You have the right to: Access your data Correct inaccurate data Request deletion Restrict or object to processing Withdraw consent (for marketing/cookies)Request data portability Complain to the ICO (www.ico.org.uk)

  • 9. Cookies and Tracking Technologies Our website uses cookies to: Enable site functionality Improve performance Analyse visitor behaviour Support security Non‑essential cookies require your consent, as required by ICO cookie rules .See our Cookie Policy for full details.

  • 10. How to Contact Us For privacy questions or data requests, contact: Payment information (processed securely by our payment provider; we do not store card details) Identity information where required for insurance, safety, or legal purposes Vehicle registration if parking is provided. Communications you send to us (emails, messages, forms) Website usage data (IP address, cookies, analytics) Contractor information (cleaners, maintenance providers) where relevant This aligns with typical data categories processed by holiday‑let operators under UK GDPR

Email: info@hostingyou.co.uk
Address: 9 Prospect Place,Bath

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